Can I take orders without using WhatsApp DMs?

Yes. You share a store link with a real cart and UPI checkout, so the customer picks the product, enters their address and pays without a back-and-forth conversation. You still talk to them on WhatsApp, but the order is a record rather than a thread you have to remember to scroll back to.

Does checkout happen inside WhatsApp?

No, and that is the point. Checkout happens on your own storefront, which is where the cart, the address form, the coupon and the payment QR live. WhatsApp stays what it is good at: the conversation, and the order updates that go out to your buyer as the status changes.

Do customers get WhatsApp updates about their order?

Yes. Order updates go out to buyers over WhatsApp and email as the order moves through its statuses, and you control which statuses send. Order placed and cancelled always go out while notifications are turned on.

How do customers pay at checkout?

They pay a QR built from your own UPI ID, with the exact order amount already filled in, then upload the payment screenshot. The order waits in a verify queue until you approve it. If you would rather orders confirm themselves, connect your own Razorpay keys.

Do my customers need an account?

No. Buyers check out as guests. They confirm their phone number with a one-time code so the order is tied to a real number, but there is no password or profile to create, which is the step that loses most sales on other checkouts.

Will I lose the personal touch that sells?

That is the reason to keep WhatsApp rather than replace it. What moves to the store is the mechanical part: stock questions, address collection, totals, payment and tracking. What stays with you is the conversation, and you get more time for it.

How do I stop the "where is my order?" messages?

Buyers get a tracking page for their own order, and automatic updates as it moves from confirmed to processing to shipped to delivered. Most of those messages exist because the customer has no other way to find out.

Is there any commission on orders?

No, on any plan. You are billed on a seller plan for the platform instead. You get 50 credits once at signup, a paid order costs credits on a band based on its value, and each WhatsApp order message costs one credit.

Beyond DM orders

Keep WhatsApp for talking. Move the checkout somewhere it belongs.

A WhatsApp checkout store does not mean running the payment inside a chat. It means the conversation stays on WhatsApp, where your customers already are, while the order itself happens on a real storefront: they tap your link, pick the product and variant, enter their address once, and pay a QR built from your own UPI ID. The order arrives as a record with items, address and payment attached, and updates go back out over WhatsApp automatically. You keep the relationship and lose the admin.

Try out for free

No credit card needed · UPI ready · Cancel anytime

1 link

Replaces the whole DM ordering thread

Commission on your sales, on every plan

Auto

Order updates sent over WhatsApp and email

Free

To start, no credit card needed

The same order, both ways

Nothing about DM selling is broken until about the thirtieth order a month. Then every step below starts costing real time, and the cost is per order, so it grows exactly as you succeed.

	On a store link	In DMs
Choosing the product	Buyer picks the variant and sees live stock	You answer availability by hand, per person
The address	Typed once by the buyer into a validated form	Pasted into chat, then re-typed by you
The total	Calculated with shipping and any coupon applied	Worked out in your head, per order
The payment	A QR from your UPI ID with the exact amount	You send your UPI, they send a screenshot
Confirming payment	Verify screen shows screenshot against expected amount	You cross-check the bank app against a chat
Finding the order later	Search and filter across all orders	Scroll the thread and hope
"Where is my order?"	The buyer checks tracking themselves	Every buyer asks you, repeatedly

What DM ordering costs in time

Put a number on the admin rather than the software. Say each DM order takes roughly six minutes of back and forth: confirming stock, collecting the address, calculating the total, sharing UPI, checking the screenshot, answering where it has reached.

CostOn a store linkIn DMs

Minutes per orderAbout 1, to verifyAbout 6, spread over the day

50 orders in a monthUnder an hourAbout 5 hours

Address re-typing errorsNone. The buyer enters itYours to catch

What scales with volumeAlmost nothingAll of it, linearly

The six-minute figure is an illustration to make the arithmetic concrete, not a measured benchmark. Substitute your own number: the point is that DM admin is per order, so it grows exactly in proportion to how well you are doing.

What stays on WhatsApp, and what moves

Stays on WhatsApp

✓Questions before buying, sizing advice, and the personal conversation that made the sale.
✓Sharing your store link, new drops and restock announcements.
✓Automatic order updates going out to the buyer as the status changes.
✓Any conversation after delivery, including returns and repeat orders.

Moves to the store

✓Choosing the product and variant, against live stock counts.
✓Collecting the delivery address, once, entered by the buyer.
✓Calculating the total with shipping and any coupon.
✓Taking the payment on a UPI QR carrying the exact amount.
✓Recording the order so you can find, filter and search it later.

🛒

A cart and a real checkout

Buyers pick products and variants, enter the address once into a validated form, and check out. No re-typing anything into a spreadsheet afterwards.

💬

Order updates over WhatsApp

Customers get order messages on WhatsApp as the status changes, and you choose which statuses send. Order placed and cancelled always go out while notifications are on.

🏦

UPI straight to your account

Checkout shows a QR built from your own UPI ID with the exact amount filled in, so there is no screenshot of the wrong figure to argue about later.

📋

Every order in one list

Items, variants, address and payment status in the dashboard, searchable across your whole history rather than only the page you are looking at.

📦

Buyers track their own order

Customers follow the order from placed through packed to shipped on your storefront, which removes most of the messages you are currently answering by hand.

🔒

Checkout is phone-verified

The buyer confirms their number by OTP before the order is created, so a fake order cannot hold your stock while you work out whether it is real.

Moving your orders off DMs

1
Sign up with your phone number
Phone plus an OTP. No password to invent and no credit card to enter.
2
Add your UPI ID
The same UPI ID you currently paste into chats. Checkout builds the payment QR from it, with the order total already filled in.
3
List the products people ask about most
Start with whatever generates the most DMs, with photos, prices, variants and stock counts. AI drafts the descriptions.
4
Put the link in your bio and your WhatsApp about
Both places, plus your highlight covers. Every path a customer takes to reach you should end at the same checkout.
5
Answer DMs with the link
When someone asks the price, send the product link instead of typing the price. This is the habit that actually moves ordering off chat, and it takes about a week to stick.

Questions, answered

Can I take orders without using WhatsApp DMs?: Yes. You share a store link with a real cart and UPI checkout, so the customer picks the product, enters their address and pays without a back-and-forth conversation. You still talk to them on WhatsApp, but the order is a record rather than a thread you have to remember to scroll back to.
Does checkout happen inside WhatsApp?: No, and that is the point. Checkout happens on your own storefront, which is where the cart, the address form, the coupon and the payment QR live. WhatsApp stays what it is good at: the conversation, and the order updates that go out to your buyer as the status changes.
Do customers get WhatsApp updates about their order?: Yes. Order updates go out to buyers over WhatsApp and email as the order moves through its statuses, and you control which statuses send. Order placed and cancelled always go out while notifications are turned on.
How do customers pay at checkout?: They pay a QR built from your own UPI ID, with the exact order amount already filled in, then upload the payment screenshot. The order waits in a verify queue until you approve it. If you would rather orders confirm themselves, connect your own Razorpay keys.
Do my customers need an account?: No. Buyers check out as guests. They confirm their phone number with a one-time code so the order is tied to a real number, but there is no password or profile to create, which is the step that loses most sales on other checkouts.
Will I lose the personal touch that sells?: That is the reason to keep WhatsApp rather than replace it. What moves to the store is the mechanical part: stock questions, address collection, totals, payment and tracking. What stays with you is the conversation, and you get more time for it.
How do I stop the "where is my order?" messages?: Buyers get a tracking page for their own order, and automatic updates as it moves from confirmed to processing to shipped to delivered. Most of those messages exist because the customer has no other way to find out.
Is there any commission on orders?: No, on any plan. You are billed on a seller plan for the platform instead. You get 50 credits once at signup, a paid order costs credits on a band based on its value, and each WhatsApp order message costs one credit.

Keep WhatsApp for talking. Move the checkout somewhere it belongs.

The same order, both ways

What DM ordering costs in time

What stays on WhatsApp, and what moves

Stays on WhatsApp

Moves to the store

A cart and a real checkout

Order updates over WhatsApp

UPI straight to your account

Every order in one list

Buyers track their own order

Checkout is phone-verified

Moving your orders off DMs

Sign up with your phone number

Add your UPI ID

List the products people ask about most

Put the link in your bio and your WhatsApp about

Answer DMs with the link

Questions, answered

Give your buyers one link instead of a conversation.

Your next order shouldn't
start with "price? 🙏"

Keep WhatsApp for talking. Move the checkout somewhere it belongs.

The same order, both ways

What DM ordering costs in time

What stays on WhatsApp, and what moves

Stays on WhatsApp

Moves to the store

A cart and a real checkout

Order updates over WhatsApp

UPI straight to your account

Every order in one list

Buyers track their own order

Checkout is phone-verified

Moving your orders off DMs

Sign up with your phone number

Add your UPI ID

List the products people ask about most

Put the link in your bio and your WhatsApp about

Answer DMs with the link

Questions, answered

Give your buyers one link instead of a conversation.

Your next order shouldn't start with "price? 🙏"

Your next order shouldn't
start with "price? 🙏"